Shipping policy

<p><strong>Effective date: September 13, 2026</strong></p>

<p>Every order is packed and shipped by us from the United States.</p>

<h2>Dispatch</h2>
<p>Orders ship within 3 business days. You will get an email when your order is on its way.</p>

<h2>Free CD offers</h2>
<p>Free CDs ship by standard mail without tracking, which is what keeps the shipping charge low. Please allow 2 to 3 weeks for delivery in the United States. If your CD has not arrived after 3 weeks, email <a href="mailto:pixiepunkmusic@gmail.com">pixiepunkmusic@gmail.com</a> with your order number and we will send another one.</p>

<h2>Paid orders</h2>
<p>Paid orders ship with tracking. Delivery in the United States usually takes 3 to 7 business days after dispatch. Your tracking number is in your shipping confirmation email.</p>

<h2>International orders</h2>
<p>We ship worldwide. International delivery usually takes 2 to 4 weeks depending on the destination. Any customs duties or import taxes are charged by your country and are the responsibility of the recipient.</p>

<h2>Wrong address</h2>
<p>Please check your shipping address at checkout. If an order is returned to us because the address was incomplete or incorrect, we will contact you and reship it once you cover the new postage.</p>

<h2>Lost or damaged in transit</h2>
<p>If a tracked order stops moving or arrives damaged, let us know and we will replace it. See our Return and refund policy for details.</p>

<h2>Contact</h2>
<p>Liberation Entertainment LLC (PIXIEPUNK)<br>
<a href="mailto:pixiepunkmusic@gmail.com">pixiepunkmusic@gmail.com</a></p>